This week Will Critchlow is back to help Rand talk about best practices for keeping your clients (and yourself) happy during consulting contracts and when you deliver on your SEO services. It’s important to start early (setting expectations, contracting, agreeing on KPIs), maintain good communication, and follow through on deliverables. Happy clients mean more SEO business, improved reputation, higher demand and more success for you. Check out this Whiteboard Friday to get some ideas about where you might be able to improve your process and leave your clients so happy they’ll sing your praises to everyone they know.
PS – As mentioned in the video here are links to some of Sarah’s great posts pertaining to SEO contracts:
